![]() Once the outage ends, retail network pharmacies will resume processing TRICARE pharmacy claims as usual. If you have enough medication to continue taking your medication as prescribed by your doctor, you may wish to defer the pick-up of routine prescriptions until after the DEERS outage.In order to view status information, the National Provider Identifier (NPI) on your account must match the billing NPI on the claim. During a DEERS outage, you may need to pay in full for prescriptions filled at retail network pharmacies and file a claim for reimbursement. You can check the status of your claims online by logging in to our Secure Portal. TRICARE DoD/CHAMPUS MEDICAL CLAIM PATIENTS REQUEST FOR MEDICAL PAYMENT. Occasionally, TRICARE experiences unplanned Defense Enrollment Eligibility Reporting System (DEERS) outages. ![]() To file a pharmacy claim, complete the TRICARE DOD/CHAMPUS Claim Form-Patient's Request for Medical Payment (DD Form 2642) and submit it, along with any other required information, to Express Scripts. If you have TRICARE Prime Coverage, please submit a copy of your bill showing the amount of charges and also the copayment amount.A copy of pharmacy invoice/bill with the list of prescribed drug (s) is acceptable as the proof of payment. Educating beneficiaries on how to file claims will increase their understanding of the claims process as well as provide them with a resource to help them complete their claims. A copy of your cancelled check, credit card receipt or electronic funds transfer to show proof of payment. In some cases, beneficiaries will have to submit a claim to get reimbursement for their prescriptions. ![]()
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